One craftsman. Straight answers.
I find the failing part instead of swapping boards. No hourly meter. No board-swap guessing. Just component-level repair, the way it should be done.
Where I come from
Before this bench: PS Audio, Ayre Acoustics, and TMR Audio, combined 15 years.
PS Audio, nearly a decade. Circuit-level diagnostics, firmware recoveries, hundreds of DirectStream recoveries, Power Plant repairs. Customer support that went beyond the ticket. Dealing with problems other people didn't want to touch.
Ayre Acoustics and TMR Audio, five more years. High-end solid-state, tube hybrids, and the kind of gear where one bad solder joint costs you a $2,000 board. Learned precision the hard way: on gear where there is no room for error.
I learned what trust looks like when expensive gear isn't working. You don't swap a board and hope. You find the failing part. You name it. You tell the customer exactly what's wrong and exactly what it costs before you touch anything.
That's the standard I brought to my own bench.
How I work
You describe it
Tell me what's wrong. Type it, send photos. Either way works.
I diagnose it
On the bench. Schematic level. Find the actual failing part.
You approve
You see the part and labor before anything is touched.
I fix it
Repaired, tested, documented. Track it live with your ticket number.
What I believe
Right to Repair
Replace the 50-cent cap, not the $500 board. Your hardware, your right to keep it running.
No Board-Swap Guessing
Most shops swap the board and charge you for it. I find the failing component. That's the difference between a $3 part and a $500 repair.
Honest Diagnosis
If it's not worth fixing, I tell you. You don't pay to hear it. The diagnostic fee is credited toward any repair you approve.
This Is Personal
As a Type 1 Diabetic, I rely on technology every day. I know what it means when gear isn't working. Algorithms should work for people, not be corporate black boxes.
Who owns this shop
Tj, the bench
The repair tech. Every diagnosis, every board, every solder joint.
Breanna, the people
Co-owner of the shop. The phones, the intake, the callbacks. The pickup and dropoff service was her idea.
Pat, the books
Partner and CFO. The numbers side of the shop: books, bank, receipts.
Tomasetti Tech is a family business, women-owned and disabled-owned. Breanna and Pat hold the majority of the shop; Tj runs the bench. That's not a marketing line, it's the ownership on paper and the household behind the counter.
We accommodate all disabilities, mine included. Tell us what works for you: curb or porch drop-off, text-first updates instead of phone calls, written plain-language everything, and all the time you need. If steps or doorways are a problem, we meet you outside. Interpretation is available in any language, by phone and at the counter, se habla español.
We know what it's like to be talked down to, handed a mystery number, or upsold on something nobody asked for. So every price here is flat and written before any work starts, every diagnosis gets explained in plain words, and if we can't fix it, you pay nothing.
What I fix
Our guarantee
No surprises. No runaround. If we can’t fix it, you don’t pay.
90-Day Warranty, Transferable
If the same issue recurs within 90 days, we re-fix it free. Sell or gift the device and the warranty goes with it. Parts warranty passes through from the manufacturer.
No-Fix, No-Fee
If we can’t fix it, you pay nothing. The diagnostic fee is credited toward any repair you approve, and waived entirely if we can’t deliver.
“Not Worth Fixing” = Free
Sometimes the honest answer is replace it. When we tell you that, you owe nothing for the diagnosis. We will not charge you to find out.
Upfront Pricing
You approve the quote before any work starts. No hourly meter, no hidden fees, no surprises on the invoice.
What we don’t fix
Honest scope limits. We’d rather tell you now than waste your time.
Apple Silicon Board Repair
No schematic access for M-series Macs and newer iPads. We can handle battery, screen, and some port repairs, but not board-level work on these devices.
Late-Stage Liquid Damage
If corrosion has been spreading for more than 48 hours, the damage is often too deep for component-level repair. Bring it in ASAP for the best chance.
Appliances & Vehicle Wiring
Appliances are in when the fault is the electronics: control boards, sensors, and displays are ours, quoted after we look. The sealed-system side (compressors, gas, refrigerant) stays with an appliance specialist. Vehicle wiring and electrical diagnosis (no-start, charging, lighting gremlins) still goes to an automotive electrician. The exception is car audio and tech: head units, CarPlay retrofits, amps, and dashcams are ours, on the car audio & tech page.
Commercial PLCs & Industrial
We don’t service factory automation, industrial control systems, or commercial HVAC controls. These need specialized technicians.
Dead-Drive Data Recovery
If your drive still reads, moving your files is part of the repair. If the drive is dead, clicking, or needs lab work, we refer you to a specialist rather than risk your data. We’ll tell you which side of that line you’re on, free.
Firmware-Locked Repairs
Some manufacturer components (certain Apple/Google parts) require proprietary calibration tools we don’t have. We’ll tell you what’s possible.
How long will it take?
Realistic windows by job, not a promise calendar. The window in your quote is the one that binds.
Port work is 3 days when the port is in hand. Ordering a part adds its shipping time. We keep you posted at every step.
Is it worth fixing?
The honest answer depends on three things. Here is how we think about it.
The repair-vs-replace rule
If the repair costs less than half of what a comparable replacement costs, fix it. If it is more than half, tell us and we will help you decide, sometimes the data, the setup, or the sentiment makes it worth it anyway.
Computers & phones
Under $200? Almost always worth it. $200–$400? Depends on device age and what you need. Over $400? We will tell you straight, buy new if it makes more sense.
Audiophile gear
Almost always worth fixing. A $500 amp with a $150 repair is a no-brainer. Vintage gear especially, the replacement costs 5x what the repair does.
Under warranty?
Check with the manufacturer first. If they will not cover it (or the wait is too long), we can usually fix it faster and cheaper. We never void your warranty, we document everything.
Serving Longmont and beyond
Based in Longmont, covering the Front Range. If you can get here or ship it, we can fix it.
Service area
- Same-day drop-off: Longmont, Niwot, Gunbarrel
- Within 30 minutes: Boulder, Lafayette, Louisville, Erie, Dacono, Frederick
- Within 60 minutes: Denver, Broomfield, Westminster, Thornton, Fort Collins
- Mail-in: The entire mainland U.S.
Coming from out of town?
Most repairs are drop-off and pick-up. If you are driving in from Boulder or Denver, call us when you leave and we will have the bench ready.
Have gear that needs a bench?
Fill out the form and I'll take a look. No obligation, no charge to find out.