E-reader & tablet repair. $49 diagnosis, then a quote you approve.
Kindle and Kobo screens, batteries, and USB ports; tablet ports, batteries, and screens, with board-level work where parts exist. The screen economics come before the quote: if a fix costs more than the device is worth, you hear that first.
How e-reader & tablet pricing works
$49 to find out exactly what your device needs. The fix is then one flat quote, approved before anything starts.
Diagnosis
$49The $49 diagnostic answers the real question: what is actually wrong, whether it is worth fixing, and what the whole job costs. Free when you approve the repair, and free when the honest verdict is replace.
E-reader screens
Quoted after diagnosisKindle and Kobo panels swapped where a panel exists. E-ink for older readers comes from donors or aftermarket suppliers, and the diagnosis says which side of that line your model sits on.
Batteries
Quoted after diagnosisReaders and tablets that will not hold a charge. The old pack comes out, the new one is fitted and load-tested, and the device is proven through a full charge cycle.
Charge ports & USB
Quoted after diagnosisCharges only at an angle, or not at all. Lint ruled out first, then the port is repaired or replaced on the board where the part exists; the board is not swapped wholesale.
Tablet screens
Quoted after diagnosisCracked glass and dead displays, quoted with the economics attached. When the screen costs more than the device is worth, the fix-or-replace decision guides take over and the diagnosis is free.
Sealed & unibody devices
Quoted after we lookMany open fine with heat and patience. Some carry real opening risk, and those are quoted only after the look: the risk is stated before work starts, not discovered on your bill.
The three complaints that come in most
E-readers and tablets fail in patterns. These are the three we see weekly.
Won't hold a charge
A reader that lives on a nightstand is on charge its whole life, and the battery wears out long before anything else. A battery swap is normal bench work, proven through a full charge cycle before it goes home.
Won't charge, or only at an angle
The port, almost always. Lint is ruled out first, then a worn or lifted port is repaired on the board where the part exists. The board is not swapped wholesale for a port fault.
Cracked screen, but it still works
E-ink and tablet screens are different economics. Where a panel exists the swap is quoted flat; where the screen costs more than the device is worth, the honest replace line is stated and the diagnosis is free.
Three ways in
However the job reaches the bench, the quote comes before the work.
Bring it in, or ship it
- 01Bring the device. 2224 Sunrise Dr, Longmont · Mon–Fri 9–6, Sat–Sun 10–3. Bring its charger too when the complaint involves charging; it rules out half the suspects in the first hour.
- 02Ship it. Anywhere in the U.S.: get an RMA number online, pack it well, and we diagnose within 24 hours of arrival and email a flat quote. Readers and tablets travel fine in a padded box.
- 03Start online. The repair wizard gives a first-pass assessment any hour, and the AI receptionist answers the phone around the clock. A human follows up.
What we don't do
Scope stated plainly, so you know before you book.
Honest verdicts included
- Screen economics, stated first. When a screen costs more than the device is worth, the diagnosis says so plainly and the diagnosis is free. The fix-or-replace decision guides walk you through the alternatives.
- Some sealed devices are quoted only after the look. Unibody construction with aggressive adhesive carries real opening risk; where that applies, the risk is stated before any work starts.
- Hardware only. Account, cloud, and DRM locks stay with the maker; we repair the machine you own, not its login. Handheld game systems are a different bench: that lane is console repair, the same repair family with its own prices.
E-reader & tablet questions
The things owners ask before handing over the reading device.
Straight answers
Diagnosis is $49 and free when you approve the repair. After that every fix is one flat quote that depends on the model and its parts. You approve before any work starts.
Usually, yes. A reader that lives on a nightstand is on charge its whole life, and the battery wears out long before anything else does. A battery swap is normal bench work, and the device comes back holding a charge for weeks.
Where a replacement panel exists for the model, yes. E-ink panels for older readers come from donors or aftermarket suppliers, and the diagnosis states which side of that line your model sits on before you commit.
The charge port, almost always. Lint first, then a worn or lifted port, repaired or replaced on the board where the part exists. The board is not swapped wholesale for a port fault.
Sometimes not, and we say so. When a screen or a board costs more than the device is worth, the diagnosis makes the honest call and the diagnosis is free. The fix-or-replace decision guides walk you through the alternatives.
Many sealed and unibody devices open fine with heat and patience. Some carry real opening risk, and those are quoted only after we have looked: the risk is stated before any work starts, not discovered on your bill.
Repair labor carries a 90-day warranty. Parts are covered by their manufacturer warranty where one exists, and the quote states which is which.
Tell us what the device is doing.
Call the shop any time: our AI receptionist answers around the clock and a human follows up. Or run the repair wizard for a first-pass assessment before you commit to anything.